Getting from A to B might seem simple for most people, but for Australians living with disability, it can often be one of the biggest hurdles to living an independent and active life. That’s where NDIS Transport Services come in. These services do more than just help people get around — they open up opportunities, improve daily living, and support stronger connections with community and family.
At Apex Support Services, we believe access to reliable, safe transport is a basic right. Our mission is to make sure every NDIS participant has the ability to travel safely, whether it’s to a medical appointment, their job, or just down the road to visit a mate.
What Are NDIS Transport Services?
Under the National Disability Insurance Scheme (NDIS), participants who can’t use public transport because of their disability may be eligible to receive funded transport supports. This includes help with travel to work, school, appointments, and community events.
NDIS Transport Services aren’t just about getting from place to place — they’re a vital part of building confidence, independence, and connection. These services are funded through core supports in your NDIS plan, and the amount depends on your individual needs and goals.
Who Can Access Transport Support?
NDIS Transport Services are available to participants who can’t use public transport without significant difficulty. If mobility, cognitive ability, or another factor means public transport isn’t an option, NDIS transport support may be added to your plan.
Funding is divided into different support levels, depending on how often you need transport and the types of places you travel to. It can include getting to and from work, education, training, or social activities. All of this is discussed during your planning or plan review meeting, so make sure you speak up about your transport needs.
Different Levels of Support
NDIS transport funding is grouped into three levels based on what you need in your day-to-day life:
- Level 1: For participants wanting to build independence and community access (for example, casual outings or shopping).
- Level 2: For those working or studying part-time or who regularly attend community programs or social activities.
- Level 3: For those in work or study for 15+ hours a week and who can’t use public transport independently.
Some participants may also receive higher support in special circumstances, especially if their plan includes a job or training pathway.
Also Read: How is NDIS Transport Funding Paid?
How NDIS Transport Services Improve Daily Life
Reliable transport changes lives. It’s not just about being on time — it’s about freedom, connection, and purpose. Here’s how:
1. Independence Boost
When you don’t have to rely on family or friends to get around, your confidence grows. Transport services help people live on their own terms, go where they want, when they want, and do it all safely.
2. Community and Connection
Whether it’s meeting friends for lunch or heading to a local event, being part of the community is easier with the right transport. These services make social connection more than just possible — they make it enjoyable.
3. Access to Opportunities
Work, education, volunteering, hobbies — they’re all doors that can open with proper transport. Having support with travel can make the difference between staying home and getting out into the world.
What Apex Support Services Offers
At Apex Support Services, we work closely with participants to ensure their transport is reliable, friendly, and works around their needs. Our focus is on building strong, trusting relationships and making travel stress-free.
We offer:
- Safe, clean vehicles — including wheelchair-accessible options
- Professional, supportive drivers who understand individual needs
- Door-to-door service for comfort and ease
- Flexibility with scheduling — from one-off trips to regular weekly appointments
- Support with entering and exiting vehicles where needed
Our drivers aren’t just licensed —they’re good listeners, trained in disability support, and ready to help however they can.
How to Get Started with NDIS Transport Services
To access NDIS-funded transport services, it’s important to talk about your daily transport needs during your NDIS planning meeting. The more you explain how transport impacts your life — whether it’s about getting to work, visiting family, or attending medical appointments — the better the plan will reflect your support requirements.
You don’t need to navigate this alone. Apex Support Services can help you understand your current plan, assist with updates, and work with your support coordinator to get things moving.
Why Choose Apex Support Services?
We know how important it is to be on time, feel safe, and be treated with respect. That’s why our transport team takes care of the little things — not just the big picture. You’ll never be just another client on our schedule.
We believe that support should fit into your life, not the other way around. Whether you’re heading to work, attending therapy, or just want to visit family for a Sunday roast, we’ll help you get there comfortably and confidently.
Let’s Hit the Road Together
NDIS Transport Services are more than just a lift — they’re a path to independence, inclusion, and opportunity. If transport is a barrier in your life, it doesn’t have to be anymore.
At Apex Support Services, we’re ready when you are.
You can take the first step towards accessible transport by heading to our contact page and letting us know what you need. From there, we’ll walk you through everything — without the jargon and without the stress.
Need reliable NDIS transport support?
Visit our contact page to chat with us or book a time that suits you. We’re here to help you move forward, one trip at a time.
