Navigating the National Disability Insurance Scheme (NDIS) can be complex, especially when it comes to understanding what kinds of supports and equipment you can access. Assistive technology (AT) plays a vital role in improving quality of life for people living with disabilities, and knowing how NDIS funding for assistive technology works can make a big difference in how easily you can access the items you need.
This guide provides a clear understanding of assistive technology under the NDIS, what is available, and how to include it in your plan. Get helpful guidance from Apex Support Services.
What is Assistive Technology?
Assistive technology includes any device or system that helps people with disability perform tasks they may otherwise find difficult. These tools enable greater independence, safety, communication, and participation in the community. They can range from basic low-cost items to complex, customised equipment.
Examples of Assistive Technology:
- Wheelchairs, walkers and mobility scooters
- Communication aids such as speech-generating devices
- Hearing aids and alerting systems
- Environmental control systems (e.g., smart home technology)
- Modified utensils, tools, and bathroom aids
- Vehicle modifications
Whether it’s support at home, in the workplace, or in social settings, AT helps break down barriers and improve everyday living.
Categories of Assistive Technology in the NDIS
The NDIS classifies assistive technology into four levels, depending on the complexity of the equipment and the level of risk involved in its use.
Level 1 – Basic
Simple, low-risk items you can buy in-store without needing expert advice. Example: non-slip bath mats, basic kitchen aids.
Level 2 – Standard
Low-risk items that may need some advice from an AT advisor. Example: walking frames or portable ramps.
Level 3 – Specialised
These require advice from an AT assessor. Example: complex communication devices or adjustable beds.
Level 4 – Complex
High-cost and high-risk items that require specialist assessment and a written report. Example: power wheelchairs, custom prosthetics.
Understanding the level of support you need helps determine what type of funding, assessments, and approvals may be required.
How Does NDIS Funding for Assistive Technology Work?
The NDIS provides funding for assistive technology when it is deemed “reasonable and necessary”. This means it must:
- Be directly related to your disability
- Help you pursue your goals
- Represent value for money
- Be safe and effective for your needs
NDIS funding for assistive technology is generally included in either the Core Supports or Capital Supports categories of your plan, depending on the level of equipment.
Smaller, low-risk items may be covered under Core funding. More costly or complex items—such as those requiring assessment and custom fitting—are funded through Capital Supports, under the Assistive Technology budget.
Read Full Blog: Can I Buy a Laptop with NDIS Funding? What’s Covered
Getting Assistive Technology Into Your Plan
If assistive technology is important to your independence or daily activities, it should be clearly reflected in your NDIS goals. This ensures planners can allocate appropriate funding.
Steps to access AT through your plan:
- Identify your needs: Talk to your support coordinator or provider to assess what equipment may help.
- Obtain an assessment (if needed): For levels 3 or 4, an occupational therapist or allied health professional may need to complete an AT assessment report.
- Include in your NDIS goals: State how the equipment will support your independence or community involvement.
- Submit quotes (for complex items): You may need to gather quotes from registered providers before the item is approved.
- Approval and purchase: Once approved, you can purchase the item through a registered or non-registered provider, depending on your plan management.
Working With a Provider Like Apex Support Services
Navigating paperwork and assessments can feel overwhelming, but a trusted provider like Apex Support Services can guide you through every step. We help you:
- Learn what your plan includes.
- Organise assessments for specialised equipment
- Work with allied health professionals
- Gather quotes and submit required documentation
- We support you after purchase to ensure you use the equipment safely and effectively.
Our support coordinators and community participation staff ensure that your equipment genuinely fits your needs—whether it’s for mobility, communication, personal care, or home modifications.
What Can You Access?
Depending on your needs and your plan, NDIS funding may support a wide variety of assistive technologies. Here’s a snapshot of what many participants are able to access:
- Manual or powered wheelchairs
- Adjustable beds and mattresses
- Pressure care cushions
- Visual or audio alert systems
- Shower chairs and grab rails
- Screen-reading or magnification software
- Keyboards or switches for accessible computer use
- AAC (Augmentative and Alternative Communication) devices
- Home automation systems for lights, doors or appliances
Remember, access depends on your individual situation, goals, and evidence provided during the planning stage.
Important Considerations
Before applying for assistive technology funding, keep these points in mind:
- Evidence matters: Ensure your request is supported by recent assessments and clear goals.
- Maintenance costs: Your plan may also include funding for repair and maintenance of equipment.
- Trialling equipment: You may be able to try certain devices before purchasing to make sure they’re suitable.
- Plan ahead: It can take time to arrange assessments and approvals, so plan early.
- Upgrades and replacements: If your needs change, you can request a review to update your funding.
Here’s a quick overview of what to remember:
- Identify your needs and goals
- Know which level of AT applies
- Gather supporting assessments and quotes
- Apply through your plan review or at planning meetings
- Work with providers like Apex Support Services for guidance and support
How Apex Support Services Can Help
At Apex Support Services, we work alongside you to help you access the supports and equipment you need to live safely, independently, and confidently. We understand that every person’s situation is unique, and that the right assistive technology can make all the difference in your daily life.
Our friendly team guides you through your options and ensures you get the support you’re entitle to, whether you’re starting your NDIS journey or reviewing your current plan.
Need Help With Your NDIS Plan?
Let us support you in making assistive technology more accessible.
[Book a consultation or get in touch today] — we’re ready when you are.
Final Thoughts
NDIS funding for assistive technology isn’t just about equipment—it’s about enhancing your ability to live a fuller, more independent life. From mobility aids to smart technology, understanding what you can access through the NDIS is the first step towards greater confidence and freedom.
At Apex Support Services, we help you access the support you need—because everyone deserves the right tools to live their best life.
